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Dial-up Access &
E-mail Setup Instructions
We have compiled the following instructions
to help you set up totalusa.net Internet services on your
computer. Please select the information that relates
to your setup or scroll down to the desired information.
Quick
Reference Information
Setup
for Windows Windows 95, 98, ME, 2000 & XP
Using Internet Connection Wizard
Manual
Setup For Windows 95 & 98
Manual
Setup For Windows ME & 2000
Setting
Up Internet Explorer
Setting
Up Outlook Express For E-Mail
Connecting
To totalusa.net
Additional
troubleshooting of Your Dial Up Connections (ADVANCED SETTINGS)
Please note that your Account Name and Account Password
are case-sensitive. Be sure your "Caps Lock" key is not
on before proceeding with the setup process.
Quick Reference Information
- Account Name: username@totalusa.net
- Account Password: password
- E-mail Address: username@totalusa.net
- Primary Domain Name Server: 64.137.0.6
- Secondary Domain Name Server: 205.171.3.65
- Outgoing Mail (SMTP) Server: mail.totalusa.net
- Incoming Mail (POP3) Server: mail.totalusa.net
Setup Using Internet Connection
Wizard (For Windows 95, 98, ME, 2000 & XP Computers)
If you want to set up your network connection and have
installed Internet Explorer 5 or newer please use the
following Internet Connection Wizard. The Internet Connection
Wizard quickly and efficiently sets up your Internet connection
and e-mail client. It creates a new DUN connection and
makes it the default connection. This means that Internet
Explorer or Outlook Express dials up automatically when
launched.
Starting the Internet Connection Wizard:
Click Start, then Run. 
Type the word inetwiz in the Open field of the Run dialogue.
Click OK.
-The Internet Connection Wizard Appears. Click Next.
-Select Connect using my phone line. Click Next.
-Select Create a new dial-up connection. Click Next.
NOTE: If there are no other connections set up in the
DUN, INetWiz will skip this next screen.
-In the Area Code field, remove any numbers.
-In the Telephone number field, type in the local-access
number for TotalUSA.net.
(This is NOT your telephone number. It's our number in
your area.)
-Remove the checkmark from Dial using the area code and
country code.
- Click on the Advanced Tab. Nothing on the Connection
Tab needs to be changed. The default settings of PPP and
None are correct.
- Click the Addresses Tab. The IP address should be left
as "Internet service providers automatically provides
one" for the selection. Under the DNS server address
at the bottom, select the option for "Always use
the following." The Primary DNS Server is 64.137.0.6
and the Alternate DNS Server is 205.171.3.65.
- Click OK when completed.
After clicking OK, you will be returned to the phone
number screen. Click Next to continue.
Put in your username and password that you've already
registered with us. Be sure to add @totalusa.net (or .net)
to the end of the username. Passwords are case sensitive
so be careful and make sure that your Caps Lock key isn't
activated. Click Next.
You can leave Connection name as it is or you can change
it to something more descriptive, such as "connect
To TotalUSA.net".
You have now successfully set up a Dial-Up Networking
Connection. Click Next to set up your email.
Click Yes to set up your email account and click Next.
If you prefer to not set it up now, click No
Choose the first option, Create a new Internet mail account,
and click Next.
Note: If there are no existing email accounts in Outlook
Express, INetWiz skips this screen.
The Display Name is your real name (i.e. John Smith,
Smith Family, Smith Roofing INC., etc.). Click Next.
Enter the full E-Mail address and click Next.
The incoming mail server is mail.totalusa.net. The outgoing
mail server is also mail.totalusa.net.
- Enter the email Password. You can select Remember Password
if you like. The Account name should already be entered.
- Do NOT add @totalusa.net to the end of this.
- Do NOT check Logon using Secure Password Authentication.
- Click Next.
Click Finish to complete the Internet Connection Wizard.
Your Done!
Dial-Up
Connection Setup (For Windows 95 & 98 Computers)
Please follow these instructions to manually set up 1)
Turn on your computer and wait until you are at your “desktop
screen” (the screen with all the little icons).
2) Once your computer is finished loading, double
click on “My Computer” located on the desktop screen.
3) When “My Computer” is finished loading, you will see
an icon called “Dial-Up Networking”. Double click
on it.
4) Once in “Dial-Up Networking”, double click on
“Make New Connection”.
5) A window will come up that will ask for a connection
name. You will see “My Connection” filled in the
white box. Erase “My Connection” and fill in “totalusa.net”,
and click on the “Next” button.
6) It will then ask for an area code and telephone
number. Fill in the area code and the local dial-up
number for the telephone number which is provided above.
7) Click on “Next”, and then click “Finish” at
the bottom.
8) Right Click (With the right mouse button) on
your new “totalusa.net” icon. A menu will appear.
From the menu select “Properties”.
9) When the new window appears, the second tab
over to the right at the top will be called “Server Types”.
Click on this tab.
10) When the tab appears, you will see a list of
various options. If the following items are checked,
please uncheck them. (Log on to network, NetBEUI,
IPX/SPX Compatible).
11) Click on “OK” at the bottom. Proceed
to again Right Click (With the right mouse button), your
“totalusa.net” icon. A menu will appear. From
the menu select “Create Shortcut”.
12) A window will appear that says “Windows cannot
place the shortcut here, would you like it placed on the
desktop instead?” Say “Yes” to this window.
13) You can now close out of everything that you
are in so that you are back to the “desktop screen”, which
is the screen with all of the little icons. You
should see an icon called “Shortcut to totalusa.net”.
14) Skip to the Internet
Explorer Homepage Setup section below to finish
your set up.
Dial-Up
Connection Setup (For Windows ME & 2000 Computers)
1) Turn on your computer and wait until
you are at your “desktop screen” (the screen with all the
little icons).
2) Once your computer is finished loading, double
click on “My Computer” located on the desktop screen.
3) When “My Computer” is finished loading, you
will see an icon called “Dial-Up Networking”. Double
click on it. If you do not see “Dial-Up Networking”
listed there you may need to go into the “Control Panel”
and look for it there.
4) Once in “Dial-Up Networking”, double click on
“Make New Connection”.
5) A window will come up that will ask for a connection
name. You will see “My Connection” filled in the
white box. Erase “My Connection” and fill in “totalusa.net”,
and click on the “Next” button.
6) It will then ask for an area code and telephone
number. Fill in the area code and fill in the local
dial-up number for the telephone number which is provided
above.
7) Click on “Next”, and then click “Finish” at
the bottom.
8) Right Click (With the right mouse button) on
your new “totalusa.net” icon. A menu will appear.
From the menu select “Properties”.
9) At the top you will see a series of tabs.
You should see on called “Security”. Left click
on this once. It will ask for your username and
password. Fill in your username and password which
are provided at the top of this instruction sheet.
Make sure you put them in all lowercase letters.
10) Click on “OK” at the bottom. Proceed
to again Right Click (With the right mouse button), your
“totalusa.net” icon. A menu will appear. From
the menu select “Create Shortcut”.
11) A window will appear that says “Windows cannot
place the shortcut here, would you like it placed on the
desktop instead?” Say “Yes” to this window.
12) You can now close out of everything that you
are in so that you are back to the “desktop screen”, which
is the screen with all of the little icons. You
should see an icon called “Shortcut to totalusa.net”.
Windows XP Setup
Windows XP gives you the option to view the Control Panel
in "Category View" or "Classic View".
Click on "Switch to Classic View" on the left
side of the Control Panel.
Click on Network Connections Icon.
Click Create a new connection to set up an Internet connection.
The New Connection Wizard appears. Click Next.
Select Connect to the Internet and click Next.
Choose the Set up my connection manually option. Click
Next.
Click to choose the Connect using a dial-up modem option
and click next.
Name the connection TotalUSA.net. Click Next.
Be sure to include the area code if your area uses 10-digit
dialing (you should already know if you do). You can disable
call-waiting if necessary by adding "*70," to
the beginning of the number. Click Next to continue.
Choose the Anyone's Use selection and then click Next.
Put in your username and password to connect to TotalUSA.net.
Be sure to add @totalusa.net to the end of the username
so that it looks like an e-mail address.
Putting a checkmark in the first box is generally preferred.
It helps programs like Internet Explorer and Outlook Express
to connect automatically when launched.
A checkmark for the default Internet connection is strongly
encouraged unless you connect to more than one ISP on a
regular basis. Do not put a checkmark in the last box for
using a firewall. This can prevent you from connecting to
most ISPs. Click Next when finished.
The next screen is a confirmation of the connection. A
handy feature is the checkbox for adding a shortcut to your
desktop. If you want to do that, add a checkmark to that
box. Don't forget that you will still need to open your
e-mail program to do e-mail and your browser (such as Internet
Explorer or Netscape) to surf the Web.
Click Finish and you are ready to connect to the Internet.
Internet Explorer
Homepage Setup
1) You
should see an icon called “Internet Explorer” located on
the desktop screen. The icon picture will either by
a big blue “E” or a globe. Once you have located the
icon, double click it with the left mouse button.
2) If at any
point internet explorer asks you to connect to the internet,
cancel out of the window with the “X” in the right corner.
If at any point it asks if you would like to make Internet
Explorer your “Default” browser, say “Yes”. If neither
of these items appears, continue on at step
3) The window
should say that the webpage could not be found, or webpage
unavailable offline, or something along those lines.
Locate the menu called “Tools” at the top. If “Tools”
cannot be found, find “View”. Whatever menu you
found, click on it, and select “Options” located at the
very bottom.
4) When the
Internet Options window appears on the screen, at the
very top you will see a white address bar. The address
that is currently there should be highlighted. Click
on the “Backspace” key on your keyboard to erase this
address. Fill in "www.totalusa.net"
5) Once you
have the address filled in exactly like the address above,
click on “OK” at the bottom. You can then proceed
to close out of Internet Explorer.
Outlook Express Email
Setup
1) You
should see an icon called “Outlook Express” located on your
desktop screen. The icon will be a little mail icon
with two blue arrows around it. If you do not see
it on the desktop screen, it may also be down by the “Start”
button. Double click on the icon once you have found
it.
2) If at any
point it asks you to connect to the internet, close out
of the connection window by clicking on the “X”.
If it asks you if you would like to make Outlook Express
your “default browser”, you can say “yes”.
3) Once Outlook
Express is fully loaded, click on “Tools” located at the
top. A menu will appear. About half way down
the menu you will see an option called “Accounts”.
Left click on this item once.
4) An “Internet
Accounts” window will appear on the screen. When
this window appears, you will see a series of tabs at
the top. The second tab to the right will be called
“mail”. Left click on this tab once.
5) Click on
the “Add” button in the top right corner. A menu
will drop down and you will see “Mail” as the first choice.
Left click this once.
6) It will
ask for a “Display Name”. Fill in your full name
there. It does not have to be small letters; it
can be any way you want it to be. Click on “Next”
at the bottom.
7) The next
item it will ask for will be your “email address”.
Fill in your email address which is provided at the top
of the instruction sheet. Click on “Next” at the
bottom.
8) It will
ask for your Incoming Mail Type. It should read
“POP3”. Leave it at that. It will then ask
for your “Incoming Mail Server”. Fill in "mail.totalusa.net".
It will ask for your “Outgoing Mail Server”. Fill
in “mail.totalusa.net”. Click on “Next” at the bottom.
9) The computer
will ask for an “account name”. It will all ready
have your account name filled in, so simply type your
password in the provided space. Make sure to use
all lowercase letters. Click on “Next” at the bottom
ignoring any windows until you see the button that says
“Finish”. Click on it.
10) You will be taken back to the “Internet
Accounts” window. Click on the “close” button in
the bottom right. Once you are back to the main
outlook express window, close out of it.
Your internet account should now be all setup. Let’s
connect!
Connecting to totalusa.net
1) Double
click the “Shortcut to totalusa.net” icon we created on
the desktop screen. It will ask for a username and
password. Your username is provided at the top of
the instruction sheet. Make sure to fill in your username
and password in all lowercase letters.
2) Make sure
the telephone number reads the same telephone number provided
at the top of the instruction sheet. (You are responsible
for making sure the number is correct. We cannot
be held responsible for long distance phone charges if
the number is filled in incorrectly.) If the telephone
number has a “1” or an area code before the telephone
number, click on “Dial Properties”. Make sure the
area code at the top reads and make sure it is not
set to dial as a long distance call. Click on “OK”
and see if that corrects the problem. It will not
work if you have an area code before the telephone number.
3) Make sure
you have your telephone line hooked up to the computer,
and make sure no one is on the telephone. You can
click on “Connect” at the bottom”.
4) It will
go through a series of noises, and after about 1 minute
you should be connected to the internet. To tell
you that you are connected to the internet, an icon will
appear in the bottom right corner. It will be two
little computers which will blink green at times.
5) Once you
are fully connected, to browse the internet you double
click the “Internet Explorer” icon on the desktop screen.
It will load the totalusa.net homepage. To check
your email, double click the “Outlook Express” icon on
the desktop screen.
6) When you
are ready to disconnect, you can reverse the process.
Close out of any active programs you are in, and double
click the “Shortcut to totalusa.net”. You will see
a “Disconnect” button. Click on this. When
you are ready to reconnect, just simply follow steps 1-4.
7) If you have any trouble connecting, or you can't get
your mail or browse to web pages, review the instructions
under Additional
troubleshooting of dial up connections below.
We hope that the instructions above have helped you to establish
your internet connection on your computer. If you have
any problems or questions with the instructions above, or
something is not working, feel free to contact us at 435-755-5877.
We return calls nightly from 9am-6:30pm. Make sure
to check your email on a regular basis. We send out
global announcements of information pertaining to the totalusa.net
system, scheduled upgrades, etc.
Additional
Troubleshooting of Dial Up Connections (ADVANCED SETTINGS)
If you have any trouble connecting, or you can't get your
mail or browse to web pages, the following instructions
will help you obtain a better internet connection for your
Windows 95/98 personal computer.
1. Have your Windows 95/98 software
handy. (On some computers the software is preloaded on
your system,
so you will not have to locate your disks or CD ROM.)
2. Click "Start," then "Settings"
and choose "Control Panel."
3. Double-click on the "Network"
icon.
4. Verify that you have the following
components installed. If you are a home user, you
may remove any
additional
components that may be listed
- Client For Microsoft Networks
- Dial Up Netwiorking
- TCP/IP
5. Double-click on the "Network"
icon. 6. If the TCP/IP protocol
is already present, you may skip to step 8
7. If you need to add the TCP/IP
component, Click the "Add" button; click the "Protocol"
icon,
then click
"Add."
8. Choose the "Microsoft" icon,
then choose the "TCP/IP" protocol.
9. Click "Ok".
10 Double click on the TCP/IP
component
11. Select the DNS Configuration Tab.
12. Click on the button that says "Enable
DNS so that it is enabled.
13. Enter your username in the Host
box.
14. Enter 209.63.0.2 in the first box
(the one with periods in it) under DNS Server Search Order
and click
the Add button to add it into the list in the larger box.
15. Enter 216.250.42.4 in the first
box (the one with periods in it) under DNS Server Search
Order
and click
the Add button to add it into the list in the larger box.
16. Leave the suffix search order and
the Domain Boxes blank.
17. Click "OK" and "OK"
18. Your computer will then either ask
you for your install disks/CD ROM for Windows 95/98, or
find
the software
it needs already located on your computer to install the
TCP/IP protocol.
19. You will be prompted to reboot your
computer.
Try
to connect to totalusa.net again (see above)
Installing the Dial-up Networking
(If not already installed)
1. Have your Windows 95/98 software handy. (On some computers
the software is preloaded on
your system,
so you will not have to locate your disks or CD ROM.)
2. Click "Start," then "Settings"
and choose "Control Panel."
3. Double-click on the "Add/Remove
Programs" icon.
4. At the top of the window that
opens are three tabs; choose the "Windows Setup" tab.
5. Double-click on "Communications."
6. Click the "Dial-up Networking"
check box.
7. Click "Ok," then click "Ok"
again.
8. Your computer will then either
ask you for your install disks/CD ROM for Windows 95/98,
or find
the
software it needs already located on your computer to install
the Dial-up Networking utility.
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